my approach

My leadership core value lies in my commitment to nurturing meaningful human relationships, ensuring that every interaction, from team collaboration to user engagement, is guided by empathy.

People

Focus on the individual's unique traits to create a balanced team.

Getting to know an individual’s values, interests, and passion for career growth.

People are not machines/robots; they’re humans with life, so celebrating milestones is a must.

Knowledge

Making decisions with strategic information acquired through research.

Learning the language of stakeholders (business, engineering, marketing, etc.)

Sharing expertise and insights openly cultivates a culture of empowerment (I’m an open book for my expertise!)

Collective

I believe in collaborating with different experts to reach the same understanding of what we’re trying to solve.

Shared decisions happen in formal meetings, but open, daily communications can also produce mutual agreements.

Together with diverse strengths and perspectives, we’re a better team.

“I have had the pleasure of managing Nova as a design manager during my time at JustAnswer. She has proven herself to be a top-notch designer that continuously pushed the team to strive for excellence and elevate our design standards as a design organization. She is a leader that has a lot of passion and genuine care for her team, which enabled her to build a lot of trust and respect from her team. Nova also works well with her peers, partners, and stakeholders. I recommend her to anyone looking for an experienced design lead or a design manager.”

— Lily Yee, Sr. UX Manager at JustAnswer